FAQ

Can I design my own ring?

I can customize a Onefooter ring just for you in either sterling silver, yellow gold, or white gold, with a variety of genuine gemstones, in a variety of shapes. Talk to me – let’s create the one you want! Customized OneFooters

Can I use my own stones?

Yes, I can re-set a stone that you have in a ring currently, or set one that you might have sitting in a safe. However, there are some things you should know ahead of time.

Re-setting can be hard on a stone. Imagine it was your house – in this day and age, a house can be picked up and moved to a new location. But if there was any problem with the house to begin with, the re-locating would certainly bring that to the fore.

I will use the utmost care and skill in extracting your stone from its current setting, and re-setting it into this custom-made ring for you. Sometimes, a stone can have unseen fissures, which can crack in the process of un-setting and re-setting. This not being a stone I have chosen (and in this case, even seen), I cannot guarantee its authenticity, nor can I guarantee its complete safety when I re-set it, no matter how careful I will be. Having said that: I do it all the time! I guarantee that I will use the exact stone that is sent to me, and that I will apply skill and love to the rebirth of your ring.

Can I use my own gold?

Often clients ask me to use the gold from their old rings towards the making of the new one. This is a lot more complicated than you would think. I cannot simply melt the gold into a new ring; this would compromise the strength of the gold as it could become brittle. In order to do this correctly, your old gold will need to be refined first to 24k purity, then re-alloyed (mixed with other metals to make it 18k), and then made into the wire I use to forge the Onefooter rings from. All this takes money and/or a lot of labor. The resulting value is generally very little. Therefore, I often recommend you sell the old gold at a reputable gold buyer, after I have extracted the stone.

I do take people’s gold if they insist. The rate fluctuates with the market price. At the time this update, December 2017, trade-in value of stamped gold is as follows:

$30/gram for 18k and $23/gram for 14k gold

Remember: this changes depending on market price. I will confirm at time of receiving your ring & weighing after stone extraction. Please know that I might use a gold tester to check pureness of metal; testing of gold can leave a small mark, and may require filing into the surface of the gold to make sure the actual metal is tested, not just its surface.

Do you sell single earrings?

Yes. Whether you’re replacing a lost earring from a pair, or would like to order a single earring, please contact me about ordering a single earring.

How do I know what size ring I am?

The most reliable way to know your ring size is to visit a local jeweller. However, there are some online resources such as the International Ring Size Conversion Chart or its printable sizing tool.

My ring does not fit. Can I exchange it?

Bringing joy to people is my main inspiration; I want you to be completely satisfied with your ring. If your jewellery does not fit, does not look right, etc., simply ship it back to me and I will make that ring again until you are happy. For jewellery over $500, exchange shipping is free. Exchange & Cancellation Policy

Where do you ship? Do you ship internationally?

I ship to Canada, USA, and all countries internationally. For estimated delivery times, please see Shipping, Exchange, & Cancellation. Times can also be estimated at check-out.

Can I track my order?

You can track any order using its order ID and email address, or you can login and view your My Recent Orders.

Can I cancel my order?

You can cancel your order within 48 hours of purchase by going to My Account-Recent Orders and clicking “Cancel.”

Where is the studio located?

The studio is located in Halifax, Nova Scotia, Canada. To visit the studio please contact me. Jewellery is available for purchase online, at various galleries, and at shows and exhibitions.

Where do you source your diamonds? Your sapphires?

All diamonds are Canadian diamonds which are all ethically sourced. Our sapphires are from Pierre de Charme. In-depth sourcing information can be found here: Materials

What metals can you use for your OneFooter rings?

I only make OneFooter rings in 18k yellow or 18k palladium white gold, or sterling silver. No lower carat, no rose gold.

Palladium white gold lends itself to the forging technique. I appreciate its colour very much – it is very contemporary, and it is hypo-alleregenic, as it does not contain nickel.

I can rhodium plate, but I do not recommend it; I recommend against it as it has too many surfaces to rub off the plating.

My settings are always either 18k yellow or 18K white gold.

Have another question?

Please contact me and I will respond to your question as soon as possible.

 

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